Website Compliance & Privacy Policy
Moontree Solar Ltd.
Willow House, Kilmastulla, Birdhill, Co. Tipperary, V94 EFK6
+353 61 546218 | conor@moontreesolar.ie
Company Number: 664302 | Founded: 2021
1. Introduction
Moontree Solar Ltd. (“we,” “us,” “our”) is committed to protecting the privacy and security of our website visitors and customers. This policy outlines our practices regarding data collection, usage, cookies, and compliance with relevant Irish and EU data protection laws, including the General Data Protection Regulation (GDPR).
2. Data Collection and Use
We collect information to provide you with the best possible service and to improve our website’s functionality.
- Personal Data: We collect personal data that you voluntarily provide to us via our contact forms, phone calls, or email. This may include:
- Name
- Email Address
- Phone Number
- Property Address (for quotation purposes)
- Any other details you choose to provide about your solar energy needs.
- Use of Personal Data: We use this information to:
- Respond to your enquiries and provide quotations.
- Guide you through the SEAI and TAMS grant application process.
- Manage your project and provide our installation services.
- Communicate with you regarding your project.
3. Legal Basis for Processing
We process your personal data on the following legal bases:
- Performance of a Contract: Processing is necessary for the quotation and potential installation of solar PV systems at your property.
- Legitimate Interest: For marketing communications about similar services, where we believe you would reasonably expect to hear from us. You can opt-out of these communications at any time.
- Consent: For specific marketing communications, where we will ask for your explicit consent.
4. Data Sharing and Disclosure
Moontree Solar Ltd. respects your privacy. We will not sell, trade, or rent your personal data to third parties. We may share your data with:
- Service Providers: Trusted third parties who assist us in operating our website and conducting our business (e.g., our website hosting provider), under strict confidentiality agreements.
- Grant Bodies: Where necessary and with your explicit consent, we may share relevant information with bodies like the Sustainable Energy Authority of Ireland (SEAI) to process your grant application.
- Legal Obligation: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this policy, or to comply with our legal and regulatory obligations (e.g., for tax or warranty purposes). Typically, we retain project data for a period of 10 years to support product warranties and for your reference.
6. Your Data Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of any inaccurate or incomplete data.
- Request erasure of your personal data (“the right to be forgotten”).
- Object to the processing of your personal data.
- Request the transfer of your data to another party.
- Withdraw your consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us at conor@moontreesolar.ie.
7. Cookies
Our website uses “cookies” to enhance user experience. A cookie is a small file placed on your device. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. Please note that some parts of the site may not function properly if you disable cookies.
8. Website Accessibility
Moontree Solar Ltd. is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our site and strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
9. Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
10. Policy Updates
We may update this Website Compliance Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Conor Mullally
Moontree Solar Ltd.
Willow House, Kilmastulla, Birdhill, Co. Tipperary, V94 EFK6
Email: conor@moontreesolar.ie
Phone: +353 61 546218